Quick Reference
Quick reference guide for essential information on the Colorado nursing assistant certification exam
Credentia Registration and Scheduling Services
Colorado NNAAP®
1025 Greenwood Blvd.
Suite 401
Lake Mary, FL 32746
Sunday through Saturday: 6:00 a.m. – 10:00 p.m. Mountain Standard Time
Create or Log into Your Credentia Platform Account to:
- Change your current address and phone number
- Submit Correction Form to update name, date of birth, or social security number before your exam has been scheduled.
- Obtain and submit an Examination Testing Application.
- Check Testing Application status.
- Find test sites and availability.
- Schedule, reschedule, or cancel an examination.
- View exam details such as examination type, scheduled time, date, and location.
- View Score report.
- Submit and review a Grievance application for completed examination.
Contact Customer Service if:
- Problem occurs when creating Credentia Platform Account.
- Did not receive activation link.
- Problem occurs when applying an assigned voucher code.
- Testing Application Issue.
- Received an error message when scheduling examination.
- Score report not viewable in the Credentia Platform after 24 hours.
- Call (888)-204-6249.
STATE BOARD OF NURSING
(303) 894-2430
1560 Broadway, Suite 1350 Denver, CO 80202
Monday through Friday 8:00 a.m. – 5:00 p.m. Mountain Standard Time
Contact State Board of Nursing to:
- Clarify information about the Registry (certification)
- Obtain information regarding endorsement from other states
- Obtain information on continued certification on the Registry (renewal)
- Apply online for certification by endorsement or reinstatement at: https://dpo.colorado.gov/Nursing/CNAApplications
- Download an application for certification by endorsement or reinstatement
- Change your current address or name after certification
- Apply for certification after surrender or revocation